Last month, we talked about some of the pros and cons of implementing Eclipse’s new Proof of Delivery tool. It’s the latest buzz in the industry and we wanted your opinion on it, as well as your plans for implementation. Well, the results are in! We didn’t have as many responses as we’d hoped, but here’s what you said:
81% said “Yes, the distribution marketplace is slower to implement technology.”
The responses for whether or not you plan to implement the tool were quite varied. The highest percentage of respondents fell into the “I’m waiting to decide until I talk with others” category.
Only 6% had already implemented it. 38% answered positively to implementation, with varying degrees of timeframe. And, 12% said they have absolutely no plans to implement the software.
There’s a big difference between four months and four days. And, the time it takes to get up and running after a conversion affects both customers and employees alike. Kiva Kitchen & Bath learned this first-hand when they chose Zerion for the second phase of their Eclipse conversion. With better training and consulting, Kiva was able to derive the benefits of Eclipse – and get back to full, customer-pleasing capacity – in a much shorter timeframe than their previous install. Tom Maples, Kiva’s VP of Operations, remarked, “The end result after the conversion far, far exceeded our expectations! These kinds of conversions rarely go smoothly, but this one went with hardly any problems whatsoever. Zerion deserves all of the credit for that.” To download the complete success story, 
Zerion's The Link 