When people hop a plane to the tropical, historic British island of Bermuda, typically it’s for sun, fun and relaxation. But, that’s not what we had in mind on our recent Bermudian jaunt. We teamed up with distributor and client Electric Supply of Tampa (ESOT) to perform a full physical inventory for an electric utility company.
And, physical it was: 104 years in business without a completely successful inventory; 14,000 SKUs totaling $30 million; 4,000 duplicate items with no activity since the 1990’s; an abnormally high number of write-ins that had to be identified; and, material in complete disarray throughout two facilities. No one thought an inventory was possible.
After five non-stop, 12-hour days in far from ideal conditions, eight amazing people came together to conquer defeat; and, we were firmly reminded of the importance of teamwork in distribution. We left the warehouse clean and organized with every piece of material accounted for. I was stunned to see the numbers at week’s end … We walked into a distressing situation; and, not only did we finish the job, but we came within less than 1%!
Today I ask you to think hard about your people, their synergy and what it means to your success. Is your operation working as a team? I encourage you to read more about this inspiring story. You can download it here.
There’s a big difference between four months and four days. And, the time it takes to get up and running after a conversion affects both customers and employees alike. Kiva Kitchen & Bath learned this first-hand when they chose Zerion for the second phase of their Eclipse conversion. With better training and consulting, Kiva was able to derive the benefits of Eclipse – and get back to full, customer-pleasing capacity – in a much shorter timeframe than their previous install. Tom Maples, Kiva’s VP of Operations, remarked, “The end result after the conversion far, far exceeded our expectations! These kinds of conversions rarely go smoothly, but this one went with hardly any problems whatsoever. Zerion deserves all of the credit for that.” To download the complete success story, 
When a small company makes a big purchase, they want to be certain they’re doing the right thing. As was the case with Power Bolt and Tool when they bought Eclipse. But, with the economy in an unexpected slump, and the system not working to its fullest capacity, their confidence crashed. When Zerion came to them with the idea of an 
Zerion's The Link 