Posted tagged ‘tom maples’

Kiva Kitchen & Bath: A Conversion Connection

September 29, 2010

Images are 95px by 95pxThere’s a big difference between four months and four days. And, the time it takes to get up and running after a conversion affects both customers and employees alike. Kiva Kitchen & Bath learned this first-hand when they chose Zerion for the second phase of their Eclipse conversion. With better training and consulting, Kiva was able to derive the benefits of Eclipse – and get back to full, customer-pleasing capacity – in a much shorter timeframe than their previous install. Tom Maples, Kiva’s VP of Operations, remarked, “The end result after the conversion far, far exceeded our expectations! These kinds of conversions rarely go smoothly, but this one went with hardly any problems whatsoever. Zerion deserves all of the credit for that.” To download the complete success story, click here.